Hensey Financial Privacy Policy

Effective Date: September 2026

Hensey Financial Inc. respects your privacy and is committed to protecting the personal information you provide to us through our website, online forms, social media platforms, advertising campaigns, and other communications.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information.

Information We Collect

Depending on how you interact with us, we may collect information such as your name, telephone number, email address, mortgage or financing needs, property-related information, and other information you voluntarily provide when requesting information or asking us to review your financing situation.

When you submit a lead form through Facebook, Instagram, Meta, or another third-party platform, we receive the information that you choose to provide through that form.

We may also collect basic technical information relating to your use of our website, such as browser type, device information, IP address, pages visited, and website analytics information.

How We Use Your Information

We may use your personal information to respond to your inquiry, contact you regarding your mortgage or financing needs, better understand your circumstances, provide information about possible financing options, arrange a consultation or follow-up, maintain appropriate business records, improve our services and website, and comply with applicable legal and regulatory requirements.

Where further financial or property information is required to evaluate or arrange financing, additional information and consent may be requested.

We will not use personal information for purposes that are unrelated to the reason it was collected without appropriate consent, except where permitted or required by law.

Sharing of Personal Information

Hensey Financial does not sell personal information.

Where necessary to provide mortgage or financing services, information may be shared with authorized employees, agents, service providers, lenders, financial institutions, or other parties involved in reviewing or arranging financing, where appropriate and with the required authorization or consent.

We may also use service providers that support our website, communications, CRM systems, analytics, advertising, document processing, or other business operations. These providers are expected to handle information appropriately and only for authorized purposes.

If information is submitted through Meta platforms such as Facebook or Instagram, use of those platforms is also subject to Meta's own privacy policies and terms.

Consent

By submitting information to Hensey Financial, you consent to the collection, use, and disclosure of your personal information for the purposes described at the time of collection and in this Privacy Policy.

You may withdraw your consent at any time by contacting Hensey Financial Inc.'s Designated Privacy Contact, subject to legal, regulatory, or contractual restrictions and reasonable notice.

Email, SMS and Marketing Communications

If you request information from us, we may contact you by telephone, email, or text message to respond to your inquiry or discuss your mortgage or financing needs. This contact is related to the request you made and is separate from consent to receive promotional or marketing communications.

Where consent is required, we will obtain the appropriate consent before sending promotional or marketing emails or text messages.

You may withdraw your consent to receive marketing communications at any time by following the unsubscribe instructions included in the message or by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it.. Withdrawing marketing consent will not prevent us from contacting you about an active inquiry, application, transaction, or other service you requested, where permitted by law.

Protection and Retention of Information

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information in our care.

Personal information will be retained only as long as reasonably necessary for the purposes for which it was collected, or as required by applicable legal, regulatory, or business-record requirements.

Access and Correction

You may request access to personal information that Hensey Financial holds about you and ask that inaccurate or incomplete information be corrected, subject to applicable legal exceptions.

You may also contact us with questions or concerns about how your personal information is handled.

Cookies and Analytics

Our website may use cookies, analytics services, advertising technologies, and similar tools to understand website usage, measure marketing performance, improve website functionality, and provide relevant advertising.

You may be able to control certain cookies through your browser settings or available consent tools.

Third-Party Websites

Our website or advertising may contain links to third-party websites or services. Hensey Financial is not responsible for the privacy practices or content of websites operated by third parties.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices. The latest version will be posted on our website with an updated effective date.

Contact Us

For privacy questions, access or correction requests, consent withdrawals, or concerns about how your personal information is handled, please contact Hensey Financial Inc.'s Designated Privacy Contact:

Hensey Financial Inc.
Privacy Contact: Designated Privacy Contact
Phone: 647-350-6641
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.henseyfinancial.ca

FSRA Lic. M08006191 / 12658

Website & Lead Form Terms of Use

By submitting an online form, using the Hensey Financial website, or requesting information from Hensey Financial, you acknowledge and agree to the following terms.

Information provided through the website, social media, advertising, or lead forms is intended for general informational purposes and does not constitute a mortgage approval, commitment to lend, legal advice, tax advice, or financial advice.

Submitting a form does not guarantee mortgage approval, financing, a particular interest rate, loan amount, closing date, or lender acceptance.

Mortgage and financing options depend on the individual circumstances of the borrower, property, available equity, credit profile, income, documentation, lender requirements, and other relevant factors.

Hensey Financial may contact you using the telephone number or email address you provide for the purpose of responding to your inquiry and discussing your mortgage or financing needs.

Additional information, documentation, verification, disclosures, acknowledgements, and consent may be required before Hensey Financial can assess or arrange a mortgage transaction. Ontario mortgage brokerages are also subject to specific disclosure requirements concerning matters such as representation, compensation, conflicts of interest, material risks, and borrowing costs during applicable transactions.

Information appearing on the website may change and should not be treated as a guaranteed offer or commitment. Final financing terms are determined based on the applicable transaction, lender requirements, and completed review.

By using this website or submitting a lead form, you confirm that the information you provide is accurate to the best of your knowledge and that you are authorized to provide that information.

These terms are governed by the applicable laws of Ontario and Canada.